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Retail

Retail AI Training

AI Skills for Retail, E-Commerce & Consumer Brands

CraftVoy equips retail and e-commerce teams with practical AI skills — from demand forecasting and personalisation to GenAI-powered customer support and merchandising. Training is built around real retail workflows, not abstract theory.

Custom (2 days – 8 weeks)
On-site / Virtual / Hybrid
All Levels
Teams of 15–300
Enrol NowCall +91 97918 17766

What You Get

Demand forecasting and inventory optimisation with ML
Personalisation and recommendation systems fundamentals
GenAI copilots for customer support and merchandising
AI-powered product descriptions and content generation
Hands-on labs using retail and e-commerce style datasets
CraftVoy Retail AI Certificate for participants

Who Is This For

  • Retail and e-commerce operations teams
  • Merchandising, marketing and category teams
  • Customer support and experience leaders
  • Product and data teams building AI-powered retail features

Learning Outcomes

  • Improve forecasting accuracy and reduce stockouts
  • Launch AI-powered personalisation and recommendations
  • Equip support and marketing teams with GenAI workflows
  • Build a roadmap for AI adoption across retail channels

Curriculum

1

Module 1: AI for Retail Operations

  • Demand forecasting and inventory optimisation
  • Personalisation and recommendation engines
  • Dynamic pricing fundamentals
2

Module 2: GenAI for Retail Teams

  • GenAI copilots for customer support
  • AI-assisted product content and merchandising
  • Prompt engineering for marketing workflows
3

Module 3: Scaling AI Across Retail Channels

  • Omnichannel data integration for AI
  • A/B testing AI-driven experiences
  • Governance for customer-facing AI

Frequently Asked Questions

Do you cover both online and offline retail?

Yes — training covers e-commerce specific use cases as well as AI applications relevant to brick-and-mortar operations.

Can marketing and operations teams train together?

Yes — we design blended sessions with role-specific breakouts so each function gets relevant hands-on practice.

Is this suitable for D2C and consumer brands?

Yes — the curriculum adapts well to D2C brands, marketplaces and traditional retail chains alike.

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Ready to get started?

Talk to a CraftVoy advisor today and find the right batch for your schedule.

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