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BFSI

Banking AI Training

AI Upskilling for Banking, Fintech & Financial Services Teams

CraftVoy delivers AI training tailored to banking and financial services — covering fraud detection, risk modelling, GenAI for customer service, and the compliance considerations unique to regulated financial institutions.

Custom (2 days – 10 weeks)
On-site / Virtual / Hybrid
All Levels
Teams of 15–300
Enrol NowCall +91 97918 17766

What You Get

Fraud detection and anomaly detection with ML
Credit risk modelling and scoring fundamentals
GenAI copilots for customer service and operations
RAG-based knowledge assistants for policy and compliance teams
AI governance aligned to RBI and financial-sector guidelines
CraftVoy Banking & Financial Services AI Certificate

Who Is This For

  • Banks, NBFCs and fintech product teams
  • Risk, compliance and fraud management teams
  • Customer service and operations leaders
  • IT and data teams building AI-powered banking products

Learning Outcomes

  • Apply ML to improve fraud detection and risk scoring
  • Deploy GenAI copilots for customer-facing and back-office teams
  • Build compliance-aware AI practices for regulated environments
  • Prepare teams to evaluate and govern AI vendors and tools

Curriculum

1

Module 1: AI for Risk & Fraud

  • Fraud and anomaly detection techniques
  • Credit risk scoring and modelling basics
  • Model explainability for regulated decisions
2

Module 2: GenAI for Banking Operations

  • GenAI copilots for customer service teams
  • RAG assistants for policy & compliance queries
  • Prompt engineering for financial workflows
3

Module 3: AI Governance in Financial Services

  • Regulatory considerations for AI in banking
  • Model risk management frameworks
  • Data privacy and auditability for AI systems

Frequently Asked Questions

Do you cover regulatory and compliance aspects?

Yes — governance, explainability and regulatory considerations specific to Indian banking and financial services are built into the curriculum.

Is this suitable for both banks and fintechs?

Yes — content is calibrated for the scale and regulatory maturity of both large banks and fast-moving fintech teams.

Can risk and customer service teams train together?

We typically run separate tracks for risk/compliance and customer-facing teams, with a shared leadership briefing.

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Ready to get started?

Talk to a CraftVoy advisor today and find the right batch for your schedule.

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